Bauserve originated in the experience gained from a major Berlin construction project, the Neues Kranzlereck
. The fusing of construction expertise and the logistic experience of other sectors
made possible the development of an innovative services company. Fundamental logistic processes were adapted to the requirements of construction, tried out in practice and forged into standard procedure. The system can be integrated without difficulty in practically every construction project the important point being to decide on the system at an early stage and set out the conditions binding on all subcontracted firms before they are commissioned.
Three components the redistribution of project tasks, the reduction of the work required from subcontracted firms in supplying incidental services, and the rigorous, process-related monitoring of work segments combine to create a form of cooperation that minimizes costs and risks. Bauserve keeps a constant check on its own efficiency level by means of customer questionnaires and is thus enabled to evolve further and maintain its performance quality at a high level.
Of special significance is the way bauserve sees its own role. We see ourselves as a partner and a management assistant of builder-owners and prime contractors. To fulfill that role we have to be totally responsible in all we do, from the planning to the offer and the execution. We work out strategies on a partnership basis and never hesitate to tell our clients what they should expect. What we seek is long-term partnership; the benefits to the customer are more important to us than additional turnover.
The achievement of that degree of responsibility is dependent on the way we choose and use the subcontractors. Consequently we use experienced site managers, burnishers and subcontractors who are highly versed in our work processes. They are the foundation stones of bauserve system competence, the guarantors of top-grade productivity. The high demands made on ambitious building projects, short construction times, low construction costs and the fragmented structure of the subcontracted companies all these together necessitate restructured organization and reorganized processes. Bauserve has the answer.